Privacy Policy

Lumetica respects the privacy of website visitors and business contacts in connection with its B2B cosmetics and private-label services. This policy explains how personal data shared through the website is handled.

Information we collect

• Name and surname
• Telephone number and email address
• Company or brand name
• Product category, target market, budget range and project requirements
• Form messages, meeting notes and proposal-related information
• Visited page, referral source, UTM data and approximate device or browser information

How we use information

We use information to assess enquiries, contact you, prepare relevant services or proposals, manage projects, maintain business relationships, protect the website and—where you have chosen to allow it—improve measurement and marketing activities.

Legal basis and choice

Data may be processed to take steps at your request before entering a contract, perform a contract, meet legal obligations, pursue legitimate interests or rely on consent where required. Non-essential analytics and marketing technologies are activated only in line with your cookie choice.

Retention and security

We retain information only for as long as needed for the stated purpose or as required by law. Reasonable technical and organisational safeguards are used to reduce unauthorised access, loss and misuse, although no internet transmission is entirely risk-free.

Third-party services

We may use authorised providers for hosting, email, form security, analytics and advertising measurement. Depending on configuration and your consent, these may include Google Analytics, Google Tag Manager, Meta Pixel, TikTok Pixel or LinkedIn Insight. Providers may process data under their own privacy terms and in other countries.

Sharing and sale

We do not sell personal data. Data may be shared only with providers needed to deliver the service under confidentiality obligations, or with competent authorities where legally required.

Your rights

Subject to applicable law, you may have rights to access, correct, delete or restrict your data; object to processing; withdraw consent; and complain to a competent authority.

Contact

For privacy requests, contact hello@lumeticalabs.com. We may request reasonable information to verify your request.

This notice is general information and does not constitute legal advice.